The most common publishing errors are listed here, with advised steps that you can take for each error.
1- Facebook error: Please reduce the amount of data you’re asking for, then retry your request (code 1, subcode null)
Possible Reasons?
-This is a known issue with the Facebook API, documented in several of their bug reports. According to Facebook, it typically occurs when their servers experience memory shortages.
-This issue can occur with less active Facebook Pages, especially when attempting to publish “heavy” posts that include a combination of text, links, images, mentions, and other rich content.
Possible Solution:
-We suggest trying to remove mentions of other Pages in your post, as this has helped in the past. It may also help to exclude other elements such as images or URLs, if possible, and then attempt to publish the post again.
-If the post keeps failing to publish, the issue may lie with the Facebook API’s handling of mentions. In such cases, try posting directly on Facebook.com, or schedule the post through Social Champ and manually add the mention afterward.
2- Facebook error: An unknown error occurred
Possible Reason?
-The reason for this error is unknown, and unfortunately, we don’t have any further information.
Possible Solution:
We suggest you look into your Facebook account to see if the posts have been successfully posted. If they haven’t, please try again later.
3- Facebook error: An unknown error occurred (code 1, subcode 99)
Possible Reason?
-This issue may occur due to missing permissions on your Facebook page,
Possible Solution:
-We suggest reconnecting your Facebook Page and ensure all necessary permissions are granted during the connection process.
4- Facebook error: Response of type OAuthException: An unexpected error has occurred. Please retry your request later. (code 2, subcode null)
Possible Reason?
-This may occur when communication with the Facebook API is temporarily inaccessible, preventing us from processing the publishing operation at that time.
Possible Solutions:
-We suggest first checking if the post was eventually published on your Facebook Page sometimes, even if the initial attempt fails, the post may go live a minute later.
-If the post hasn’t been published, we suggest trying to schedule it for a later time and then attempt to publish again.
5- Facebook error: Response of type OAuthException: Service temporarily unavailable (code 2, subcode 1609010)
Possible Reason?
-Error message is not clear, it could be due to API down or a temporary issue.
Possible Solutions:
-We suggest first checking whether the post was actually published on your Facebook Page sometimes, even if the initial attempt fails, the post may appear a minute later.
-If the post hasn’t been published, we suggest scheduling it for a later time and attempting to post it again.
6- Facebook error: (#32) Page request limit reached (code 32, subcode null)
Possible Reason?
-This may occur when your Page reaches its API call limit.
Possible Solution:
-The rate limit is determined by Daily Active People (DAP) the more active users your page has, the higher the allowed threshold. Once this limit is exceeded, Facebook temporarily locks the page’s API access. Unfortunately, the only way to resolve this is to wait for Facebook to automatically unlock it.
7- Facebook error: Response of type OAuthException: Invalid parameter (code 100, subcode 2061006)
Possible Reason?
-This may occur when a URL is not inserted in the correct format, which is often the root cause of the issue.
Possible Solution:
-We suggest checking the field where the URL is pasted to ensure it’s in the correct format. Once corrected, try publishing the post again.
8- Facebook error: Response of type OAuthException: Invalid parameter (code 100, subcode 1349125)
Possible Reason?
-This may occur due to an invalid parameter error, which generally means there’s an issue with the content being submitted.
-It could happen if something is missing such as no text in the post or a completely blank submission. Alternatively, it may be caused by incorrect or problematic content for example, an image that is too large (like one with extremely high resolution) or a URL that is not formatted properly.
Possible Solution:
-We suggest reviewing the content whether it’s text, a URL, or an image and correcting any issues or formatting errors. Once everything looks good, try submitting the post again.
9- Facebook error: Error validating access token: The user is enrolled in a blocking, logged-in checkpoint (code 190, subcode 490)
Possible Reason?
-This may occur when your account is temporarily flagged by Facebook for security or privacy reasons. Common triggers include suspicious login activity, posting inappropriate content, or violations of Facebook’s terms of service.
Possible Solution:
-We suggest clearing your browser’s cache and cookies.
-We suggest logging in to your Facebook profile or Facebook Business Manager.
-We suggest answering any security questions at the login checkpoint, if prompted.
10- Facebook error: Permissions error (code 200, subcode 1609008)
Possible Reason?
-This may occur when you’re attempting to include a Facebook link within your post.
Possible Solution:
-We suggest refraining from publishing links that contain facebook.com in your posts.
11- Facebook error: It looks like you were misusing this feature by going too fast. You’ve been blocked from using it. Learn more about blocks in the Help Center. (code 368, subcode 1390008)
Possible Reason?
-This may occur if you’re posting too frequently, sharing very similar content repeatedly, publishing content that appears spammy, or a combination of these factors.
Possible Solution:
-To prevent this, vary your post formats, messaging, and timing. Maintain a healthy posting frequency and focus on providing valuable, relevant content to your audience.
Facebook error: The aspect ratio is not supported. (code 36003, subcode 2207009)
What to do?
The recommended aspect ratio for images is between 4:5 and 1.91:1. Crop the photo and try to republish it.
Facebook error: Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons. (code 190, subcode 460)
What to do?
Simply re-authenticate your account. Here is a guide that should help you out: https://help.socialchamp.com/guides/reauth-accounts/
Facebook error: The image format is not supported. (code 36001, subcode 2207005)
What to do?
There might be a problem with your image resolution. The maximum resolution allowed on Instagram is 1920×1080. You should resize the image and try publishing it once more
Facebook error: Fatal (code -1, subcode 2207001)
What to do?
When Instagram’s anti-spam feature is activated, this error is displayed. Instagram is unable to comment on the actual cause of the problem or how to avoid it (there are no further details along with the error message). Instagram withholds the information on purpose to prevent others from evading or finding workarounds with their system. Our advice is to make changes to the post, such as changing the caption, changing the photo (if applicable), and republishing it.
Received Facebook error response of type OAuthException: (#10) The user is not an Instagram Business (code 10, subcode null)
What to do?
Users usually see this when their IG account is a creator account and not a business/professional account. The API offered by Instagram currently does not support publishing directly to the creator and personal account.
Check out the first half of this guide to learn how you can switch to a Professional account on Instagram:
https://help.socialchamp.com/guides/personal-to-instagram-business/
Meta upload unknown error (code “-1”, subcode “2207053”)
What to do?
An unknown error occurred while uploading. To fix it, generate new content and try again. This error usually only affects the import of videos.
Facebook error: (#10) Application does not have permission for this action (code 10, subcode null)
What to do?
Case 1: Try to Re-authenticate your account.
Case 2: Make sure that your IG account is connected to a Facebook page and that you’re an admin of that Facebook page. Perform both checks listed in this guide: https://help.socialchamp.com/guides/adding-instagram-business-profile/
Case 3: It is possible that you have 2-factor authentication activated for your Facebook profile or Facebook page, but not both. Please activate 2FA at both ends to resolve the error.
Case 4: There was an update in the account credentials (ID/Password). Please re-authenticate your account to resolve the error.
Facebook error: Invalid user id (code 110, subcode 2207018) errorUserTitle=Cannot load user with a private account or invalid username, errorUserMessage=The following user(s) cannot be accessed: {username}
What to do?
You’re seeing this error because the username you attempted to tag is invalid. Please double-check your post and its tagged user(s) for any typos or other errors.
Facebook error: User access is restricted (code 25, subcode 2207050) ‘User is unavailable – The Instagram account is either inactive or restricted.’
What to do?
Instagram has restricted the concerned account. This usually happens when the account violates Instagram’s Community Guidelines or Terms of Use. You will need to log in to the concerned account in the Instagram app and follow on-screen instructions to re-enable your account
Facebook error: Media ID is not available (code 9007, subcode 2207027) ‘Cannot Publish – The media is not ready for publishing, please wait for a moment’ errorUserTitle=Cannot Publish, errorUserMessage=The media is not ready for publishing, please wait for a moment.’
What to do?
Our systems are set up to automatically retry the posting process if an Instagram API error answer is received. The next attempt is usually successful. If your post is not published successfully after numerous attempts, please check your video/image file; it may not be qualified for publishing after all due to the wrong resolution, bitrate, aspect ratio, or other factors. All of the image and video specifications may be found here.
https://help.socialchamp.com/guides/recommending-sizes-and-formats-for-social-media/
Facebook error: You reached the maximum number of posts that are allowed to be published by Content Publishing API. (code 9, subcode 2207042)
What to do?
Your account can only publish a maximum of 25 posts in a 24-hour period using Instagram Content Publishing. Please wait before publishing anything more.
Facebook error: Application request limit reached (code 4, subcode 2207051) ‘action is blocked – We restrict certain activity to protect our community. Tell us if you think we made a mistake.’
What to do?
Instagram labeled the content spam. They say, “The publishing action is suspected to be spam. We restrict certain activities to protect our community. Let us know if you can determine that the publishing actions are not spam.” To solve the issue, we recommend contacting Instagram directly.
Facebook Error: Please Reduce The Amount Of Data You’re Asking For, Then Retry Your Request
If you receive an error message that states, ‘Please reduce the amount of data you are asking for, then retry your request.’
The above error message is a known Facebook API bug generated directly by them. This bug affects many parts of their API, and as per their statement, it is caused due to their servers running out of memory.
Possible Reason for Error
The problem may occur when a Page mention is included in your post.
Solution
Case 1: Oftentimes, the post is published successfully to your Facebook Page even though the Queue may show the post failed. We would suggest you check your Facebook Page to see if the post was published or not and then take action accordingly.
Case 2: If retrying the post continuously fails on Facebook, it’s because the API is not allowing you to publish the post with the mention included. We would suggest trying posting natively on Facebook.com, or you can schedule your post and add the mention/tag by hand afterward.
The most common publishing errors are listed here, with advised steps that you can take for each error. 1- Facebook Read more