Hi Champs, this guide walks you through setting up a multi-layer post approval workflow in Social Champ. You’ll learn how to configure single or multiple approvers per stage, enable external email approvals, and apply the workflow at the workspace level. By the end, your content approval process will be structured, controlled, and fully collaborative.
Accessing Approval Settings
- Log in to your Social Champ account.
- Click the Gear icon (Settings) in the left sidebar.
- Navigate to Post Approval Workflow under Workspace.
Setup the Multi-Layer Workflow
- Click on Create New for Multi-Layer Approval Workflow.
- Toggle on the workflow you want to make it active.
- Enter Name for your Workflow.
- Select if you want to exclude any team member from this Approval Workflow (Optional).
- Click the + icon to add a new stage.
- Enter a name for the approval stage (e.g., Marketing Manager Review).
- Choose whether multiple approvers are required or if any one approval is sufficient.
- Repeat the process to create additional stages if required.
Adding External Email Approvers:
- Enable External Email Approval for the additional stage.
- Enter the external reviewer’s email address. The Approval email notification will be sent to the external approver.
- Click Create Workflow to activate it.
- Once a workflow is created, you can choose from multiple workflows and set the one you want to make active as the default.
Approval Flow Behaviour
- Schedule or publish the post once multi-stages workflow is setup.
- Once schedule the post, you can go to the calendar and filter posts to see any pending approval posts.
- You can also review the status of the stage your post is currently in.
- Review and approve content directly from the Social Champ calendar.
- As an external approver, you will receive an email in your inbox like this. The email will take you directly to the post, where you can review and approve it.
You’ve successfully set up a workspace-level multi-layer approval workflow in Social Champ. This ensures content moves through clearly defined stages, approvals remain accountable, and external stakeholders can collaborate without needing access to your workspace. You can edit or expand this workflow at any time from Workspace Settings.
Get the Support you need
Having trouble? Got a question? We’re here to support you every step of the way. Email us at support@socialchamp.com, and we’ll get back to you.
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